Soft skills are very important in today’s competitive environment for any company to survive. Though technical skills and knowledge are very important for carrying out business, soft skills are essential to get the competitive edge and stay ahead of competition. Soft skills are personal attributes that enhance personal competence through interactive behaviour.

From an individual’s point of view, soft skills are equally important like technical skills for a successful career.

It is the Soft skills which help and facilitate an individual to show his technical expertise and project himself through effective presentation and implementation. Studies by various groups on behavioural aspects have proved that soft skills account for almost 85% of an individual’s productivity. In today’s business world where profitability is directly related to productivity, development of soft skills is very important for any corporate in the development of the human resources. Basically, soft skills complement the hard skills.

Most of the companies include soft skills as a part of the training agenda. Unfortunately, we don’t have soft skills training even in our academic curriculum.

For a business house which is dealing with customers directly, soft skill development is all the more essential as it has a direct bearing on customer service.

Though there are lots of areas to cover in soft skills training, there are 5 prominent areas that one should cover and master to be an effective manager.

These are

• Effective Communication
• Lucid Presentation
• Leadership Acumen
• Interpersonal relationship
• Training and grooming talents

The above account for almost 80% of soft skills as all the other skills are inter related to these and can be derived out of these basic skills.

TRIUMPH gives utmost care and importance to deliver practical and customised skill development modules to suit the industry needs and the organization’s need.

Triumph’s power packed modules along with video presentation, highly interactive sessions, group discussions, various games to suit to the topic make the learning interesting and absorbing to produce effective managers

Topics covered:

• Motivation
• Decision Making
• Team Building
• Negotiation
• Conflict Management
• Coaching and Mentoring
• Time Management
• Developing positive attitude
• Emotional Intelligence
• Stress Management
• Interview techniques